7-eleven - Arlington Heights

I just had a very bad experience! I was going to fill up at ExxonMobil for $3.79 today, but I saw across the street that 7-Eleven was showing their price at $3.74. Therefore, I decided to go to 7-Eleven instead. As I was about to fill up though, I noticed that the price was $3.79, which left me puzzled. I decided to fill up anyway and then ask the cashier inside about it. When I went inside, I confronted the manager and she told me that the price was always showing $3.79 which was absolutely not true! I told her I came to 7-Eleven because you were cheaper than your competitor across the street. If you were showing the same price, I would have stayed at ExxonMobil. Anyway, she became very argumentative and refused to give me my money back for the difference. Unfortunately, I would not recommend going there. I know what I saw and THEY were wrong!

Horrible, Jacob is the employee who is always in the back when there are customers in the store and does not ring them up until they had been waiting well over 5 minutes, he does not know how to talk, he has no social skills, do better

The man who works the evening shift is rude. He rushed me out of the store. He has no social awareness and no customer service skills.

I’ve been shopping at this 7-11 store for a while. Alfa who is one of the owners has always been gracious while baking their delicious cookies 2/$1.00 yum. Help she hires are always courteous and ready to find for you whatever you need. Love this store.

Tried to make a cash payment multiple times within a month, attendant refuses claiming system problems.