The Craic'd Pot Coffee House - Armagh

Visited for a coffee, but have noticed on multiple occasions, some staff just socializing among themselves, dirty tables left and no excuses as there were enough staff to keep on top of it . Read other reviews about how quirky or cool this place is but tend to disagree. All in all, the decor is a confused mish mash of traditional ie gold framed pictures,yet others with pictureless empty frames and a horrific mockery of a Johannes Vermeer masterpiece the the girl with the pearl earring only this girl is blowing gum! Trying to hard to be cool and unique but does not really wash at all. A major tarnish for this establishment is the customer toilet.. on numerous occasions , absolutely filthy and a disgrace that customers are expected to use such a facility.. Last time in I seen a dirty mop and bucket with dirty water still in bucket left in corner of the loo beside door..fixtures and fittings everywhere were dust and grime caked and sides of toilet filthy and as well as floor and window..looks like it 's never cleaned properly..how on earth does the staff not notice...???well the reason being they are too interested in socializing among themselves and not paying attention to the details as in providing a clean customer focused environment. If I was the owner, I would have them dismissed anyhow. How can you allow a customer toilet to reach such a state..To do it right, staff should be checking hourly and have clipboard checklist and signature of staff with each staff taking responsibility but obviously not this place . Other cafes and establishments I observed, and in particular Armagh hotel toilets with far bigger footfall of people are spotless because they check and clean them properly. I shall never be back at this pretentious establishment which is not cool at all, unless one thinks what I mentioned above constitutes as cool and acceptable and quality customer focused establishment. Not by a long shot..will never be back! The attached photos don 't lie.. I would definitely not recommend this place to anyone again! . Far superior options elsewhere.

Take away coffee and a treat! Lovely friendly service and nice coffee! The staff were efficient and cheerful! After not having a great lunch elsewhere it restored my faith that service staff could be friendly

Service sells. You can have a mediocre product but great service and they’ll always come back and love it. You can have mediocre service and a great product but you’ll dwindle. These guys have a great product (the coffee foam art is incredible, come just for that) and really great service. I don’t know any of the two guys serving but we’re friends it feels.

On a recent day trip to Armagh last weekend we stopped here for coffee. Served by very nice guy, friendly and gave us great information on the area. Coffee super but the raspberry and white chocolate cake is to die for. Whoever baked it, knows how to bake! Lovely comfy seating, nice atmosphere and friendly staff. Highly recommend!

Called in for an Americano Take Away, 2 young people serving, without asking i was served an americano with milk!!! I wasnt even asked if i wanted milk, the young lady serving couldnt wait to get back to her mobile phone. I love the coffee and the decor of this place but the service is really terrible, usually young people flirting with no interest other than checking their phones, cant they be made leave their phones in the staff room?????