Ginos Xanadu - Arroyomolinos

We went to Madrid Xanadú for some shopping and ended up having lunch at Gino 's, an Italian restaurant from the VIPS franchise with a long successful history. I have gone many times to other Gino 's and I was quite satisfied. However, that day the restaurant was crowded and the waiters overwhelmed. After ordering we had to wait a lot for the salad and even more for the pasta. Anyway, the pasta we ordered (vermicelli neri with gorgonzola and linguini verdi with primavera sauce) were a deception. The primavera was just a bunch of badly cooked vegetables. The gorgonzola was better. But I still do not get it that it took them so long having in mind all pasta is not freshly made, but dry. I find the price excessive for the quality of the meal and the bad service, 17 EUR per person. I think Gino 's in general as a franchise has decreased the quality of the food while increasing the prices, but this restaurant in Xanadú was a complete chaos.

Buen servicio y buena comida. Felicitar al camarero Alexis por su atención. Recomendable !

Un buen lugar para disfrutar de comida italiana. El servicio es excelente y los camareros son muy amables, especialmente Alexis, quien nos atendió de manera preferente.

Buen servicio, buena comida y excelente atención de Alexis, quien nos aconsejó muy bien.

Excelente lugar para comer, con un trato excepcional, como el del camarero que nos atendió, Alexis. ¡Gracias!