Wendy's - Asheville

Zelt on christmas eve this last year and the drive thru line was long because nothing else was opened and there in dine was closed, understandable how they appeared short staff. we waited awhile, but were not in a hurry and ordered our usual. the coworker who took the orders was so sweet and patient. After we ordered our food, her mimic was still up and we overheard her and her associates and they were so polite to each other, even though they could say that they really rushed/moved quickly. we moved into the window and she was even sweeter. I have our food right, fresh and warm. we were only for the weekend in the city, but wanted to share how big the trip thru teamworkers worked especially on christmas with a never-ending line.

Tonight they had only nuggets and pommes, last week no chili, which tasted koks as if he were mixed with another fruit drink. this place goes down and goes down quickly. this is not the first time they had only nuggets! it seems to be a regular thing. I had ordered the family order tonight with 8 that they will not only do tonight, but will ever do my business. I had enough. the only thing that is consistent is unconsistent!

They get what they pay and clearly pay these employees the absolute minimum. therefore they get the minimum effort. the lobby is always closed and they take either cash or only mobile orders through the drivethru. looks like they decide when they really want to eat. they can get happy when they go, but chances are they will be disappointed as I have been the last 3 months here.

No one would take our order or the 4 people before us. we waited 15 minutes before us and did not yet command them, so that we left after all the hired had done, was to flee over each other and shout about the door orders. the hired seemed to have no assigned task, nor knew their role in the process. I'm sure that in the 20 minutes about $120.00 went out of the door or so we were there. The older couple in the register stood only their entire time and no one would take their order. it was a very inefficient and sad operation.

For the past two weeks this establishment has not been taking orders via drive through when you pull up on speaker it says door dash mobile order my family was only ordering drinks, this establishment has NO!!! Customers I see why now employee also mentions that on other days you can only order nuggets fries if you do not like that go somewhere else