New York Bakery Cafe - Astoria

I had tried cannolis before, and being Italian myself, I have high expectations. Unfortunately, the cannoli I ordered at this restaurant was a disappointment. The shell was soggy and the filling was terrible, lacking the traditional ricotta cheese. It was a truly unsatisfying experience.

I used to frequent this bakery for their desserts, but in the last 6-7 months, the quality of their fruit-based desserts has become inconsistent. My latest purchase was disappointing. I ordered a coconut cake and a strawberry cake, tipped 20%, and spent about $15. When I got home, I found that the coconut cake was dry as usual, but the strawberry cake tasted rancid. I contacted the bakery about the issue but received no response. This lack of customer service is concerning. In the past, I had to return a multi-fruit tart because it tasted off, and the staff was unhelpful. I hope the bakery takes steps to improve the quality of their desserts and customer service.

Came here to order a birthday cake and the servers were very rude. Kept screaming and when I asked if they could put different colors on the cake they said no. How does a bakery on a busy well known street not have different color decorations to write letters on a cake. The lady who assisted with the purchase didn't even know what she was doing and looked like she just wanted to go home and wanted to rush me. Very bad experience.

Can't get over how beautiful the cakes are in the displays. I hope they all get sold, but every time I've been here, including late at night, there are still so many elegantly decorated cakes...That said, every pastry I've had here has been fresh and delicious. They offer the classic NYC bakery mix of Greek, Italian, and American treats. Everything is constantly fully stocked.They have a few tables inside and are open nearly until midnight, which means I will continue coming here for a treat and a coffee even though their coffee is watery.

The berry fruit tart and Tiramisu were amazing! The woman said their Tirmisu is made with rum, and its so delicious and fluffy. But my favorite is always fruit tarts, and they were so so flavorful here. My friend got the Creme Brulee cheesecake and it was also very good! Am definitely coming back to try their other desserts, there is so many. The service was super friendly and helpful explaining the different desserts to us and which are favorites.