Tim Hortons - Athens

They could definitely use a different workflow to better balance attention to the drive thru and the counter in the mornings. Sometimes it 's impressive how intentionally all of the employees walk by you standing at the counter, and they look like they all have one specific task they are programmed to complete and their software is unable to complete any other task. And even when the one who can eventually take your order walks by, they don 't say I 'll be with you shortly until they 've already walked by 4 times, and when they do come to take your order, no recognition of the wait...but maybe their programming blocks their vision so literally none of them see people standing there? The food is always great, the drinks are always great, and I know from other experiences that the staff can be great...but maybe only when they are unplugged or something?

Not open stated hours on Christmas Eve. Listing and door say 5:00, but door is locked.

Enjoyed a couple timbits my Dad's company for lunch. Staff was very nice.

VERY slow service inside on a Sunday afternoon. I actually think the drive thru would have been quicker for my coffee. But, all worth it for my Timmy's coffee!

Lobby closed go thru drive thru ask for toasted bagel. Not a speck if that bagel was toasted it was cold and they said they did one car in front of us and our stuff was ready when we got to window never is it ready they are slow. They rather giggle and have a good time then to take care of their customers