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Contribuisci feedbackI don’t even know where to start. The only thing that went well was the hostess seating us. From there, we ordered iced tea with sweetener on the side. I got mine, my guest asked for regular sugar…. Twice… never came. About 10 mins in we ordered an appetizer and again asked for sugar. No sugar. About 10 mins later we had to ask for our server to place dinner order and again ask for sugar and. Ow a refill for me. We placed dinner order…. No sugar. About 40 min later, after asking other servers to send ours over…. No food. Asked where our app at least was. She said she would go check. While she was gone; another server brought over my dinner and said my guests dinner was ready and about to come out. Asked them for more tea and sugar and they brought it. Asked about appetizer. Ten minutes later Appetizer arrives not my guests meal and it is not cooked all the way and super fatty. Ten minutes later…. Guest’s meal comes (and let me be clear…. It was only a burger… nothing major). My guest asks to speak with a manager. One (we believe is a manager) comes over and says she will look into it. She comes back and says our meal is covered and to have a nice evening. We finish our iced teas and get up to leave and the server tells us we still have to pay the bill. We tell her that the manager she sent over said it was taken care of. She tells us that is not the manager only a hostess. We think they walked out and she is not authorized to tell us that. What!?!?!? So we are standing there looking stupid and the person comes back and again says to ignore the server, it is fine, and we are covered. We finally leave who knows maybe the police are after us now!!! If the food was good, maybe this would not be as much of an issue and we would have been blown away by that, but it was mediocre at best. Just very unprofessional and unimpressed for a Guy Fieri restaurant. Would never recommend!
We were staying at Bally's and were hoping to try this steakhouse. It was booked all three nights we tried to make reservations, even though from the bar you could see that only a couple of tables we occupied at any time. Hostess said they couldn't get any servers. The bar was very good, though, with friendly, efficient bartenders and good drinks.
Ordered the Caesar salad with grilled shrimp. The shrimp was awful!!!!! It was so tough and overcooked I could not even swallow it. Totally not a Chef Giancarlo product!
Food AMAZING. Drinks EVEN BETTER! Best part, our bartender Roger! He is so much fun and the meal…:can’t wait to return. Covid what?!?
Rude bartender. The place was empty he gave us %hit about my nephew eating at the bar. We ate at the oak steakhouse bar the night before with no problem. Oak steakhouse bar was was packed with people the bartender there was friendly and great service. There was a reason the bar had only 1 person there. DO NOT WAST YOUT MONEY.
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