Sauce - Auburn

The other night, we received good table service at the restaurant. We had to ask our server to come back a few times when we weren't ready to eat, but the food was delicious and there was plenty of it. I returned to the restaurant today with another friend.

Food is delicious, but very heavy and portions are enough for 2 people. Service is ok, but restaurant is always cold and table and chairs not comfortable

Food seems really nice, but the service was shocking. Never get table water asked twice, ordered a coffee, but did not come, but charged for him. We ordered a pizza for home and waited for them to our table when I asked about it, they said... was at the counter. It was about ten minutes without telling us that. Such a bad service.

If I could give this restaurant a review of less than 1 star, I would! Every time we have visited Sauce/Wafflelicious since its renovation, the experience has left us wondering what went wrong. The customer service is simply terrible. We have had consistently disappointing experiences on multiple occasions with different group sizes and employees, so it's not just a one-time occurrence. Issues include: inconsistent temperature in the restaurant, lack of communication among staff, inflexibility with the menu and simple requests like drinks, incomplete orders being served to the table, and arrogant wait staff who lack basic customer service skills and even argue with customers. The only positive aspect is that the food is decent once you actually receive it. Overall, it's best to avoid this place as it's simply not worth the trouble.

Today i went here with my family and it took 50mins maybe longer for our to come out and it all came out separately. We didn't eat like a family but everyone was eating there food by them selves. It was really shocking haven't waited...that long for food should of cooked at home! And ate like a normal family! The kids meals are too over priced for something that small plus there tight as on there plates there was barely anything in my plate ! I wouldn't come here again thats for sure !