Mcdonald's - Augusta

(UPDATE) Yet another visit of waiting 30 min In their drive-thru and had just barely made it to the speaker. For an order that was already placed! Served one customer every 10-15min, inexcusable for fast food . GET IT TOGETHER! Never has the same procedures or hours. They close or open and have the lobby open or closed when they feel like it. The manager that works the second shift I 'm assuming not only has the worst attitude but doesn 't do her job at all. Gives out wrong food not even checking. Highest canceled delivery rate and simply doesn 't care. Good luck trying to call if you have an issue. With the exception of a few good employees and the gentleman that works 3rd usually running the entire restaurant himself basically, he 's amazing. The entire operation is poorly ran. Worst in the area. Also no gloves or mask are worn.No wonder they can 't keep employees

This is my guilty pleasure today at this location I am not disappointed! My dog loved his fries too he has a very discriminating palette

It's incredibly frustrating that they only process orders when all the other McDonald's in a 15-minute radius are busy. Even when I called them, I ended up waiting 30 minutes because they wouldn't fulfill my GrubHub order.

After waiting for another 30 minutes, just as I was about to leave, someone finally came out to ask what we were waiting for. It turned out that the staff member hadn’t even informed them about fixing our order. In total, the second wait lasted about 45 minutes to receive 2 ham sandwiches, 2 chicken nuggets, and two orders of fries. I can understand delays during lunch hours, but this was from 12:30 to 1:30 PM, which shouldn’t be that hectic.

I waited at the drive-thru speaker for 15 minutes with no one acknowledging me or taking my order. I tried calling, but nobody answered. Now, I’m stuck waiting in line, hoping to finally place my order—it's so disappointing. There’s only one employee here, and he is doing his best. I really feel for him; he was polite and apologized for the situation. It’s frustrating that management or the owners would allow this to happen. This employee definitely deserves a raise. 1/3/2021 at 3:04 AM.