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Contribuisci feedbackExtremely poor customer service stay away from this restaurant. I called to order and asked if they had a Pickled vegetables pork intestine noodle and they said yes so I ordered. Came home there's no pickled vegetables, I called back and first the man offered me to pick up a pickled vegetables pork intestine noodle next time, then at the end of the call he changed and said it's to pick up just the pickled vegetables, but I said what will I eat it with next time if you just give me pickled vegetables... Another lady then picked up the phone and started yelling at us saying that picked vegetables cost extra money and I said it's fine I would have paid extra if he told me cause I really wanted it today with my noodles. She kept saying that pickled vegetables only comes with rice and I would need to add money for it if I ordered noodles. I told her I would have added money and I had no issue paying, he could have charged me. In the end they didn't take responsibility for their incorrect order and just made it seem like it was our fault cause we didn't pay extra for it but they never told us or asked us to add money. The only option was to make us drive 20 mins back out to pick up the pickled vegetables but we were home eating lunch with 2 young kids and it wasn't an option for us and basically they didn't care about that, so in the end the noodle didn't even taste good cause it wasn't what we ordered.
A sign on the window showing that they’ll be late opening the store isn’t the best :
Used to visit their old store in Markham. Best beef noodle restaurant in town. Like their beef entrails noodle, soup based was flavorful, affordable price
Tried to come here on 5 different occasions. This restaurant remains closed every single time we try to go. We go at very reasonable times such as Sunday at 5:00. Neighbouring restaurants are open. Looks like business is not going well hence why it is always closed. I would be weary to try considering they are rarely open meaning they will likely serve food that is not as fresh since there are less shipments. Should update their google status to closed instead.
Decent place with choices of rice and noodles. Ordered the Black pepper chicken rice-a few comments: The taste was good BUT I did not ask for wax paper to be included with my meal??? I think they (and me) did not realize that by putting the chicken on the wax paper it will fall apart by me cutting the chicken. Not a big deal since the meal was good and we will be back.