Dairy Queen Grill Chill - Aurora

Reception lady was rude and looked at us as if we were inconvenienced by us. Ice cream machine was empty because they didn't refill it. Our blizzards we're half watery and didn't flip it over as it is their policy or else we get a coupon. (Neither happened). Waited for a while and like 5 people in the back were just standing having a conversation while we waited to even order. Terrible service overall don't go there

This location is very hit and miss. We went through the drive thru last night for a couple blizzards. When we finally got to the windows, we sat there for about 5 minutes while our blizzards sat there on the counter and 4 employees were chatting. By the time she handed me the blizzards, they were fairly melted and she certainly didn’t tip them upside down (I wonder why….haha).

Peanut parfet is so addicting, but dipped cones and bannana splits are close to being in first. The people inside are very friendly, makes it hard when dairy queen, the frozen yogurt, and coldstone are close by.

Good food, fast...for the most part. Depends on who's working that day. Easy location to get to. Lots of tasty food options. Been here a few times and it's always been a different experience. This visit was no exception. They had about 6 people working, which was good compared to the 2 they had last time. It's a pretty busy store around dinner time. Both inside and at the drive-thru. Our food came out with lightning speed this time (took nearly 30 minutes last time. Unfortunately, the sides came to us warm, but the chicken was cold and had to be re-cooked which took all the moisture out of it. Even as busy as it has been when I've been there, it's still fairly quiet if you go inside to sit and eat.

Terrible waited in the lobby for over 20 minutes after placingmy order for threeblizzards and a shake, while the cashier and other employees were talking to another employee who was not working and from what I overheard is she was there an hour and a half early to pick up her sister that also worked. Meanwhile the lobby continued to get packed with customers, door dash drivers and a a couple of customers were there before I placed my order and were still there after, along with two or three customers that came in because they didn't receive all there orders through the drive thru.