Longhorn Steakhouse - Avon

Video doesn't lie. Ate at bar, bugs flying everywhere, made it to steak and several landed in my plate, sure I'd already ate several. Sadly had to ask manager to comp my meal and if I was with my gal she'd freak the f out! Restaurant aware of bugs but still served food at bar, not good..I did leave server 30% tip..this is on management

OMG, I plan on calling the Health department. This location needed to be closed for a day or two. So much to say. There were so many gnats in this restaurant. It was an infestation. It was so bad it was funny. My husband and I went to the Avon location because we didn't feel like driving to Harry and Izzy at Keysyone crossing. We went here on our 3rd wedding anniversary. This was ridiculous. I ordered the shrimp and lobster soup. I had to place my bread plate over the soup so the bugs didn't eat my soup. The manager didn't stop at our table or anyone table during the evening I'm sure because of bug complaints. I'm calling tomorrow to get a refund and go to a better restaurant for an anniversary do-over. The women at the table across from our table dined and dashed. That's understandable. One was swatting bugs for 30 minutes. I saw the gnats while waiting 15 minutes for a table but I thought it was just at the front door. We didn't have enough time to go to another restaurant, and we like to do something special for our anniversary. My husband and I laughed so hard at the fact we got ourselves into this situation of fighting bugs for our food. The manager was cleaning tables that should have been cleaned long b4. I went to this Avon location on Rockville Rd in Indianapolis, IN, on September 18, 2024. I plan on going to get a full refund plus the tip. This experience was terrible but funny. Everyone on earth is better than this experience. I need my refund tomorrow. I never plan on going back. If Management feels the public deserves to eat bugs and swat bugs, they should be out of business. I'm also calling the Health department. Once Management realized there was an infestation of bugs the restaurant should have been closed for the day and cleaned and exterminated. DO BETTER IN 2024. Yuck.... Oh my mashed potatoes were cold and refused to melt the butter.

It is my hope this place is not changing for the worse. My husband and I came for early dinner and were less than satisfied. For more than 15 years it has been our favorite. We did not see the regular manager or our familiar waitress. Ordered the chicken wings extra crispy. It appears it would not be that difficult to accomplish. They were served soft and almost under cooked. When they were returned for additional cooking they still came back less than extra crispy. I did not eat them. Texas Road House is down the street. Trying them will be next.

Been a regular at a bunch of Longhorns when traveling, but this one didn't make the grade. Service was good and not an issue, the steak not so much. Steak was barely cooked when ordered medium, and was tough when properly recooked correctly. The restaurant also has an issue with gnats or tiny flies throughout the waiting and dining area. Not a great dining experience.

Early lunch arrived 11:30. Wait/table service slow. Kitchen slow at the time. Not busy with patrons. Had to sit more than 20 minutes for a salad. My food crusted chicken Parmesan bland bit dry. Loaded baked potato good. No desert. Lunch menu limited ordered off regular more expensive menu.