The Big Loafer - Barboursville

Poor customer service and the food was barely edible. One day, they didn't have any food available, just drinks. I really don't understand how this place stays in business.

This was my first and last time choosing Big Loafer in the mall to eat. I get to the register and the male cashier said I’ll be right back to take your order but I have to clean the dining room first. So the dining room is more important than customers that want to order? I stood there 5-6 minutes before someone took my order. There was a sign up that said the mozzarella sticks were homemade so I was excited to try them. They definitely are NOT homemade. Tasted exactly like what I would get at Arby’s but with burnt up oil. So by this point I was so frustrated I just picked the breading off and ate the cheese. The state of the business is gross. The signs are extremely faded, covered with tape, and the sign that says chicken is backwards. Do you not even have enough pride in your business to fix that? You also need to train your employees to take care of customers and prioritize them. Do better!

First time trying this place and will be my lastHam and banana peppers that’s itFor something so highly recommendedWhy did I waist my time and my money

Best place ever to eat The food is delicious and all the workers are so kind.

A long-time favorite of mine, I only get the chance to visit once a year, but it's always such a delightful experience. The flavors are just as amazing as they were when I was a teenager. I especially love the ham, banana pepper, and onion loaf. And the WV slaw dogs are simply the best. Keep up the fantastic work!