Lone Star Texas Grill - Barrie

I have never been to this location before but I went to pick up food for a family member and I was not at all impressed with the food quality. The burger had barbecue sauce (which was not on described on the menu) and I received a handful of fries on the side. The tacos were soggy with dry chicken and bacon (most likely had been sitting for a while) and they forgot the side completely. The restaurant was packed so I'm guessing the kitchen was overwhelmed, however, for the price of food (at least $20 an entree) I'd expect better from a popular chain restaurant. I gave 2 stars due to the polite hostess who served me she was pleasant and professional. Otherwise the food I would rate at 1 star at most. I filed a complaint via email and was offered an appetizer/dessert which I have no inclination to redeem as I would not dine there nor pickup food again (they addressed the issue but not satisfactorily). It is my opinion that they do quality control of the food coming out of the kitchen if they don't already do so.

Food was very good. We had to wait quite a while for it though. Service: Dine in Meal type: Dinner Price per person: CA$20–30 Food: 5 Service: 3 Atmosphere: 4 Recommended dishes: Chicken Enchiladas, Queso

Called on Monday for a reservation on Saturday. Started off had to call back as there system was down. Called back half hour later and booked in for a 4:45 reservation for a table of 15. Gave all my info and the fact that it was my husband 's birthday. Showed up at 4:40 on saturday and they could not find my reservation. I had 10 people and a child with me. They apologized blaming there system. Then shifted it to blame me as I did not know I was supposed to recieve a text confirmation. I was told on phone I was good. So I thought I was good. They started off saying they would speak to the manager. Whom I never seen. Then they did accomodate us. Squeezing us in to an 8 person table with a high chair. When I asked for 2 more chairs I became an inconvenience. I was told they had nothing for me. Took almost 30 mins to even see a server to get our drink order in. Then they came and ordered our food. We didn 't get our drinks for another 30 mins and our food came right after. Food was tasty but very cold and some over cooked. Server was wonderful when she did join us. She tried to get us another table but was promptly shut down by the host stating they had nothing more for us. they were booked up meanwhile there was an 18 person table sitting empty for over an hour that they ended up dismantling for walk ins. When I had booked originally I had stated it was for my husband 's birthday. There was no acknowledgment of it what so ever. And at the end we were literally pushed out. My husband 's friend had ordered shots and instead we were handed a bill and the debit machine was shoved in our faces. I had people from out of town there whom we wanted to see for longer instead we had to stand in the parking lot freezing and say our good byes very early. I felt very embarrassed over all of this. Not once did the manager ever come out and appologize for any of it. Thankfully my group was very polite and understanding. However I felt very disgusted by the whole thing. First time ever here and will definitly NOT be coming back.

Way too loud. Can't hear your own table talking. We reserved a table, then when we arrived they told us we didn't have a table. Proceeded to sit 10 people plus a child at a 8 person table. And claim that was the best the could do. 30 mins into being seated, we saw that the table we did reserve was dismantled into 2 separate ones for walk-ins of over crowded tables aswell. So it wasn't just us they were doing this to. When asked if we could get an extra table from the many empty ones, we were told they were all reserved. Either they weren't, or the reserved party didn't show so they gave it to walk ins. The food was okay. Definitely over priced for proportions. The chicken fingers for the kids are so over cooked, that they can't even bit/chew them. Was not offered any sort of break on our bills for the inconvenience for jamming us in like sardines. Definitely do not recommend. On the plus side, I guess the drinks are good !

My wife and I were very disappointed with everything! Food was not good, service was really below expected. The server didn't bring cutlery out until after she served us our steaks. Restaurant ran out of striploins so we had to get a larger cut and more money and the steak was tough and full of cinue. The server seemed to be always in a rush and tried to place a beer on the table quickly and spilt beer on my phone and all over our salsa and tortilla chips, which stayed on the table soaked in beer for the whole night. I still tipped her 10%. This cost me $148.00, with the tip. We won't be going back, guaranteed.