Dunkin' - Barrington

There are other choices, try Blue Kangaroo or Coffee Depot in Warren, both 5 starsMyself and numerous other no longer step foot in this DunkinThe restroom in Barrington Dunkin is now locked, the key is on a heavy 10 inch Crescent Wrench and even if you are a 20 year customer, a 70 year old disabled Veteran with a 70 year old Bladder, they make you order before they give you the key. Saying the the bathroom is only for customers. Like after 20 years of coming there (the staff person has been there for at least 2 years of that) my friend was there just for the bathroom???Just this past weekend the Manager comes at my seated Disabled Veteran 70 year old neighbor in what appeared as a threatening manner yelling at him and accusing him of swearing at her staff, and said that we don 't like you, no one likes you, you are always making trouble, we don 't want you here (or words close to that). It was a terrible situation that in my opinion was brought on by the manager.Another time I observed a server accidently spill hot coffee over the counter missing a baby by inches who was sitting in a carrier on the floor against the counter next to his mother. He didn 't apologize and doesn 't even comp the coffee, makes the mother pay for it.Another neighbor who has been going to this place for over 20 years accidently spilled his coffee before he even got a chance take a sip, he didn 't want to ask for a replacement so I asked for a free replacement, they complained and said I didn 't spill it but finally replaced it for free, reluctantly. We went back to our table and talked between ourselves about how this staff was not customer friendly, especially to the senior citizen Veterans (some of us wear ball caps with our branch of service). We then hear the Duncan staff from behind the counter badmouthing us.Another friend told me that he saw a man (who he didn 't know) complain to the staff that he was still waiting for his coffee, the manager yelled at him you order here and pick up your coffee over there!!! There was no sign indicating that.The staff for the most part is unprofessional and the Manager is the worst and has a temper issue with customers in my opinion.Read some of the other negative reviews.

This Dunkin’ location has been consistently problematic. Despite being a loyal customer for years, my regular order is frequently incorrect. The staff’s attitude is hit or miss, and there’s a noticeable lack of enthusiasm. The recent introduction of charges for extras adds to the frustration, especially when my coffee often arrives poorly made. The drive-through experience is marred by staff gossip, and the practice of sending customers to the parking lot to avoid affecting timers is inconvenient. If your order is simple, you might be okay, but for larger orders, double-check everything. Overall, the service and quality have declined, making it a challenging choice for a reliable morning coffee spot.

Rudest service I have ever seen! Couldn't even make hot chocolates right the first time. Attitude given all the way through. Do not recommend this location.

Got there 1 hour bf closing and they refused to make frozen coffee bc they already cleaned machine. another day got there 20 minutes bf closing and they wouldn't provide any service bc they already threw away drinks and cleaned up. this is ridiculous they are supposed to provide service until closing at 7pm THEN clean when store is closed.

Extremely rude, was the only one in the building and was ignored for about 10 minutes while they swept right in front of me and talked **** about their coworkers, extremely loudly. i understand this job is not that serious but have some decorum, especially the girl with glasses who was actually yelling lol