Debenhams - Basildon

The restaurant is lovely and clean, with friendly staff. The food and drink options are excellent. The seating area is beautiful and well-maintained, with a variety of great choices.

I have visited this restaurant a few times before deciding to write a review. The staff is friendly and helpful, and the atmosphere is typically calm and relaxed. Breakfast is decent, but the quality of the lunch dishes is lacking. The meals seem to be pre-cooked and kept under heat lamps, resulting in less than fresh flavors. However, they do serve tasty baked potatoes. If you're looking for a quiet spot to grab a snack, it's not a bad choice. I would suggest avoiding the cakes though, as they are not recommended. Overall, the food quality brings down the rating of this establishment.

A lunch with a jacket kartoffel. Unfortunately I saw that the dame took up my kartoffel with her fingers without gloves after she took money on the until . I suggested to the caregiver that he was moved with his personal about hygiene!. he offered to do it right, but I won't go back in there.

Spend your money elsewhere... Went shopping on a Friday afternoon, my partner found a coat and we went to the tills to pay, there were ladies behind the tills but they said we couldn't pay there as they weren't logged on, could we go...to the other tills on the other side of the floor? No problem, went to the other tills, there were there but one was broken, the other both had customers with returns/complaints and were taking a while to sort. I asked why there wasn't anywhere to pay to be told in a huffy voice I could pay downstairs, this was from the department manageress, no eye contact, no apology for the delay. Had it been items I had bought I would have dumped them on the floor and left. Appalling customer service, an effort to open enough tills should have been made, a smile and apology, even if not genuine, goes a long way. I complained to head office about this incident some weeks ago and despite saying they're looking into it have heard no more. Save your money, spend it where your custom is appreciated!

A nice convenient place for a quick pick me up whilst shopping. Staff are friendly helpful. Food is costly.