Kfc - Basingstoke and Deane

AWFUL! As always!! Got a cheeky takeaway, missing half the items- as always. The workers im afraid need retraining to actually check receipts to items. Absolutely terrible. I would 200% NOT recommend

Order from here when visiting family. Quarter of a mile from the establishment, first order we waited over an hour because someone Miles away ordered first they drove past our house 50 mins before coming back to deliver. Was told they knew but other person ordered first so not allowed to drop ours off enroute Tonight, ordered and on receipt noticed half the order was missing, tried to call immediately but no way of contacting the take away direct, The phone line goes to a call centre which is just a message saying leave a message and we will call back..well 6 hours later and no call !! The delivery website has refunded money (not right as KFC were at fault not delivery Co) but would have appreciated talking to store and arranging delivery of missing food! As a footnote, chicken over cooked and extras cold.

We ordered via Just Eat on Saturday night, paid for our large order and obviously paid for delivery and ended up driving back to the leisure park to pick up the rest of our order as we were missing 3 items, one of them being box of wings. I asked to speak to the manager who conveniently was unavailable excellent customer service if the manager does not even want to speak to the customers when asked to do so! The young lady who helped us (Christel? was very apologetic and gave us our remaining items. It’s the 2nd time this is happening, last time we will order anything from KFC. There are many other places to order from!

Sad to say that the delivery was late, over expensive and missing items, the popcorn chicken and sauces! Delivery driver was late, food was cold and to phone Uber delivery was soo long I hung up after 10 minutes. Food was cold, poorly packaged and missing stuff. Very disappointed and will NEVER use delivery again. Spoiled a family dinner and cost was ridiculous! Never again!

Please Avoid this place as much as possible if you don't want to be disappointed. The chicken does not taste like kfc standard. Quality is terrible.