Domino's Pizza - Batavia

I feel bad I know workers were short staffed but after going through the reviews, this seems to be common. Placed my order for delivery at 6pm it stayed in the prep stage for about 50 minutes then finally moved to the bake stage and then was on its way to get delivered around 7pm. On arrival we were missing our cheesy breadsticks and cinnamon twists but we got the sauces for each of those. So they delivered a pizza with a cup of icing?? Let’s use our brains here…So I called , was on hold 3 minutes, hung up tried calling back to place another order to see if I can get through to somebody went right through to a call center, they then transferred me back to the store to talk to someone, sat on hold for about another five minutes, miraculously, a coupon showed up in my email stating that they messed up our order even though I hadn’t even talk to anybody so they knew already, so I then sent my husband to go and pick up our food since the cheesy breadsticks were his main dinner, I waited on hold for 22 minutes while my husband drove to the store and still no one ever answered. If you cannot adequately staff this location especially on the weekends it should be closed down.

I just love Domino's thin crust pizza with alfredo sauce, chicken and spinach!

Driver got lost, only to hand me an incomplete order. After informing them it was incomplete, I was told to expect the error to be corrected. The error was never corrected. Just go to Little Caesar’s instead worst case. If not riverside is the best pizza around. Edit: Despite their response below this location did nothing to resolve the issue even after making the suggestion to email them

Don't order on Sundays. Pizza took well over an hour for delivery and was under cooked. They give you a free pizza coupon via email but it's not worth ordering again.

I had heard a few years back they improved their recipe and decided to give them a try again after many years. I guess it was all hype. I ordered a thin crust and hand tossed pizza and both were worse then anything you can buy frozen. The thin was especially bad since it was a bit burn and as thick as potato chip. Neither seemed to have any sauce on them. Very dry and tasteless. I guess I know where not to go now. Pay a little more and get something that tastes good and has more substance to it.