Maxwell's Market - Baton Rouge

I'm giving this establishment 2 stars not based upon their food but the customer service I received from some old white lady this morning! I've been to this establishment several times but this time wasn't pleasant at all! I don't like prejudice people and she is just that! I called in my order, she explained to me more than one time that it was the Corporate Blvd location. I'm well aware of the location I called. I got there and told her I had an order for a club sandwich. She seemed clueless and was like there is no order. The lady in the kitchen said it's already made; it's on the counter. We proceeded to the counter. I gave her my card. She gave me my receipt and card back then was like wait! First off, you couldn't have given me an approved receipt if something was wrong. He demeanor and attitude was that of the one who doesn't deal with African American people well! She should check her attitude! Next time, I won't be nice! Mind you every other worker in there was African American but they seemed a bit afraid or guarded.

Made trip specifically to buy Boar’s Head from them but they closed up early… High end market lost out on selling high end deli meat

I recently placed an order at the Corporate location with Mason, the butcher. I have been pleased with service at Maxwell's previously, but Mason's attention to detail exceeded my expectations. He carefully took my order, double-checking to make sure he got it right. When I picked it up the next day, he had prepared it perfectly, and brought it to the register for me. Thank you so much, Mason!

Does not enforce wearing mask by staff nor customers plus they are rude ! Double won't be back which is unfortunate as I've been a Maxwell's customer for many years. However I've been disappointed lately with rude or more often indifferent staff at checkout. It's either hit or miss with the staff being friendly or sitting on the counter barely making eye contact with the attitude that you're interrupting their day. The lack of mask is just the icing on the cake it's irresponsible and makes it clear that the health of customers and staff is not a priority so I'll spend my money elsewhere.

Very disappointed spent $67 on a 3 pound roast of prime rib for Christmas Eve dinner. I've never had a prime rib so full of fat and strings could hardly cut it. Spoke to someone and showed pictures I Didn't even get an apology. My last expenditure at maxwells. He had the audacity to say if he had cut differently, which I didn't understand, he'd be charging $50 a pound. Honestly oh well, that's the end of Maxwells. Be careful when buying prime rib from there.