Wendy's - Baton Rouge

The service was unacceptable. Five staff members were just standing around without taking orders from the drive-thru or window, causing several cars to be left waiting. I tried to go inside, but the dining room door was locked. After a long wait, I finally received service, but there was no explanation or apology for the delay. Instead, I was met with eye rolls and unfriendly attitudes from the staff, including the manager. I won't be returning.

I had a disappointing experience at this Wendy's. First, the service was terrible; the woman taking our order was aggressive and rude. The burger patty was cold, and the chicken nuggets were hard and cold after the first bite—I couldn't even eat them. The frosty was decent, but the ice was overly melted. Overall, the food just wasn't up to par, and it seemed like it wasn't even prepared properly. The only thing that was acceptable was that we didn't order any salt. With such poor customer service and food quality, I will not be returning to this Wendy's.

They didn't have them and I decided to wait. what I didn't expect, waits for 25 min and 7 cars to come with their food. to give it up to my waiting, not apologise. that is the exact reason why I never go to wendy’s

What can you expect from fast food chains these days? The service was mediocre, but I'm just grateful that they weren't rude. The good was okay. It wasn't hot, but what's new..fast food is rarely anything other than mediocre.

If I could give it zero stars I would. I went to Wendy's around 11:30. The drive thru had over 5 cars in line. It didn't move for 10 minutes so I went inside thinking it would be faster. It took 10 minutes to get my order taken and one one person was in front of me. The lady was nice and rude at the same time. They informed me I couldn't get a chocolate frosty because they were pushing the strawberry. It then took another 15 minutes to get my food. The lady forgot my cheese, bitched because she said I didn't pay for it. Called for a manager to tell these customers they can't get everything and to tell us about the frosty situation. The food was terrible. My fries were cold and after eating the sandwich I got sick.