Jack In The Box - Battle Ground

I used to work at this restaurant and was eager to help it succeed. However, when I started, the place was in a complete mess. The fridge and freezer were filled with expired and moldy food. Additionally, the water heater was broken even before I came on board. The store had to close in order to repair the heater, but it has been almost two months with no communication from the district manager. They sold expired items, worked in unsanitary conditions, and even had a toilet explode. The overwhelming sewage smell made it unbearable to work there. I would recommend driving 20 minutes to the other location instead.

Came here at 12:00 PM on Tuesday of this week. There was a cone in the driveway so you could not enter. Went to the door and it was completely locked, lights off. No sign, nothing. I understand staffing shortages at this time but some communication with a posted sign or something never hurts. If you are craving a Sourdough Jack or perhaps some greasy tacos, You might want to call ahead to see if they are open.

I'm not sure what has happened to this particular Jack in the Box location in the last six months, but it seems that there may be a new owner or manager in charge because the quality of service has steadily declined. The restaurant's opening hours are inconsistent, with the drive-thru often blocked by an orange cone. The young man working there lacks energy and speaks so quietly that it is difficult to understand him. He frequently gets orders wrong and rarely remembers the receipt. It seems like he is the only employee there at times. I am starting to question if the owner is aware of the decline in quality. I used to visit this restaurant for breakfast 4-5 times a week, but now I can't risk wasting my time there.

I have to admit, I have never dined at this restaurant. However, I frequent the Starbucks located in the same parking lot on a regular basis. Observing individuals attempting to access the drive-thru only to be met with a blocked entrance or waiting endlessly at the order box without anyone taking their order has become my preferred form of entertainment while I wait for my coffee. This is why I have rated it 3 stars. I would advise against dining here, as it is likely not open.

Over the last 6 months or more this place has become an utter joke. It’s probably the only restaurant in the entire city that is still closed to dine in and more often than not the freakin drive through is closed by a cone laying in the entrance. The company needs to step in and take over control of the BG location because whomever is running it is clearly in over their head. Wait times for simple orders is insanely long and we always have to check the accuracy of our order BEFORE we leave because they frequently get it wrong. Quality of the food has gone downhill as well, it’s like the employees that do show up don’t care about customer service and food quality. Seriously, you guys at the main office need to visit this place and get it in order!