Smoking Al's - Bay Shore

I 've been coming to Smokin Al’s for years and recently, I brought a few friends to your establishment. Long story short, we ordered your bbq nachos and then afterwards, proceeded to order our main course. I had no idea about your ridiculous share charge. So we argued with the waitress and then the manager at the time about this. He told me that if all the food came out at the same time, there would be no share charge. So I told him to take the nachos back and bring me a new nachos with our meals. He gave me a dirty look. I told our waitress that if the establishment won 't back you up, then you should rethink your employment here. If we get charged a share charge, it 's coming out of your tip. PLAIN AND SIMPLE. If I may offer a suggestion. Add half plates to your menu. You serve a ridiculous non human sized portions. OFFER HALF PLATES FOR US HUMANS!!!! Don 't you think this what 's wrong with our society today. The need to be gluttonous and gorge ourselves with food. Right now I have dinner for 2 extra people sitting in my refrigerator that will probably not be touched and will be throw out tomorrow. Another waste of food and money. OFFER HUMAN SIZED PORTIONS. After this experience, I truly feel that I would rather support other local establishments other than Smokin Al 's. The food is decent no doubt, but management and policies need to change. I will post this on all your review pages online to tell this story. I 'll blog about it, I will shout from the tops of buildings about what happened. Being the owner of a large marketing company here on Long Island, I know that word of mouth is very powerful and there are 4 displeased customers that will complain and continue to complain for the foreseeable future. Ever hear the the customer is always right??? Guess not. By the way, your collard greens are disgusting. They taste like sour kraut. Just 4 people’s opinions, does that matter to you??

The food is flat out amazing but there were a few flaws. The place is pretty tiny and even on the Sunday evening when we went we had to wait an hour. They dont take reservations so when we called and asked the wait they said a half hour and we were less then a mile away. When we got there I went to check in with the waitress and she said an hour wait...I was a little bumbed out so I said oo they said a half hour a few minutes ago and in a VERY nasty way she said well things change I was pretty upset. They have an open kitchen where you can watch everything be prepared. Everything is brought from the back and sits under heaters and it just scouped onto plates. While it looks kinda sketchy every thing comes out wonderful and warm. Portions are huge so I ordered a half rack of ribs. they were really good ribs but for some reason had not much meat on them while my dining partners who ordered combo meals got HUGE ribs with tones of meat. A little inconsistent for me. I still really enjoyed the ribs as well as great sides of mac and cheese and bbq beans.