Crave Mexican Grill - Beaver

Love the boba tea/lemonade options are perfect! Good small Mexican design your own!

I 've eaten here a few times and always had a decent experience. Never amazing but never bad. Today however I came in to eat shortly after they had opened. Like I have many times before. The guy who made my food was polite and he even went to make my burrito and noticed the tortilla felt stale so he started over. The issue I have is with the queso and the other workers response. The queso (which is never consistent) was the same consistency of water and it tasted like someone had poured water into a pot and added an essence of cheese. I couldn 't even get the queso to stick to a chip. When I pointed this out to one of the employees she just smirked at me and while she did offer a refund, as apparently that was all she could do she also gave the excuse that the queso is always like that at the begining of the day and there is nothing she can do about it . As someone who worked as a professional chef for nearly 20 years it 's sad to see the inconsistency, lack of understanding of food, and general lack of standard this restaurant has for consistency with what they make. Queso is never the consistency of water at the begining of the day. And if thats how the manager who made it (what the employee told me) then the manager needs to be sat down the shown the proper way to make, hold, and keep queso a perfect consistency.

I recently placed an order from Crave, consisting of two steak burritos, guacamole, queso, and boba tea. The boba was way too sweet like I was just drinking sugar and didn’t even taste correct. Unfortunately, the guacamole was delivered in a spoiled state, with a pressurized top and rotten taste. I reported this issue to DoorDash and they refunded me for the item. However, the rice in the burritos was overcooked and tasted stale, while the tortilla was also hard and stale-tasting same for the chips. This experience was disappointing compared to my previous positive experiences with Crave.

There is just no seasoning to any of these meats or veggies, except the chicken was oddly sweet. And the straws are really short.

Went for chips and guac and the guac was very brown. They didn’t have any fresh, so I left with nothing. Going to Chipotle.