Dunkin' - Belchertown

So I ordered a LARGE ICED MOCHA LATTE WITH WHOLE MILK got a MEDIUM REGULAR NO MOCHA ICED LATTE WITH SKIM MILK. They so got my order wrong. Disappointing Really...

Good FoodVegetarian options: CoffeeParking: Ok amount of parking but pulling out is hardWheelchair accessibility: Wheelchair Accessible

To be fair, I don't frequent this Dunkin' often, just because I don't live close by, but it has usually been a pleasant experience. Staff is mostly courteous friendly. Orders usually accurate here. I have no major complaints about this location. I do find the atmosphere of the lobby clean inviting, well cared for. Restrooms were clean as well.Kid-friendliness: Definitely a spot kids enjoy.Wheelchair accessibility: Handicapped parking/restaurant.

Always gets order done quickly and accurately. Prices are lower than most other franchise locations.

Stood at the front counter for 5 min while employees looked at us and didn’t say a word. At least 6 employees working having a conversation non related to work and couldn’t help or acknowledge me and my daughter. Drive through had 1 car and nobody in the lobby besides us.