Drawing Office Two - Belfast

Service was not present no atmosphere. I thought we were in the doctor's waiting room.

We ate on a satellit. the room is beautiful, but the table we were placed on was too low and too small. the service was very slow, but eating was nice. I feel that the addition of background music to the thema of the place would be a useful supplement. the tabulars mentioned should be replaced. they sit on a common set. while there were some other tables, most of whom I saw were of the above type. the restaurant is only lacking atmosphere. the staff could be a bit more attractive. No one checked if we would enjoy our lunch. it was just that they are ready to order, all finished. I expected more professionalism.

Dining room was beautiful and waiters were all very polite but the service was very, very slow. Asked online if there was a special occasion. Told them it was my daughter’s 18th. There was no mention of it from anyone at the Hotel, so why ask online in the first place?? I would definitely go back though as the food and red ale was great and it is a nice piece of history to dine in.

There are very few tables for eating as you would expect in a restaurant. Most of the tables are coffee table style and height with sofas and armchairs which do not make for a comfortable sitting position for a meal at all. There is a function room adjacent which is not used for anything but afternoon teas and this was not allowed for evening dining after asking for an appropriate height table. Staff stated that when booking the meal we should have asked for a proper height table!!!!!! That option is not available through Open table. Ordered wine and it was simply set on the table with two glasses and the manager just walked off without offering to taste or pour or even confirm that was the wine we chose. After our starters we were offered to move to a higher table to find that it was surrounded by soft armchairs which required extra cushions from a nearby sofa to try and raise the seating position not very successful and ended up eating dinner at almost chin level. Food was good although whilst it looked nice, trying to eat fish and chips from a wire basket was not ideal. Small pot of tartare sauce was only 1/3 full. Seafood chowder was delicious as was the Thai curry. Nobody followed up after serving to see if the food was to our satisfaction and we were only approached once when we had finished eating to see if we wanted anything else.

Poor enough service. Had to wait 20 mins for a pint of Guinness. No one took empty glasses from table or asked how we were enjoying our food. We expected more given the location, so a tad disappointing.