The At Fitzwilliam - Belfast

This place is amazing from start to finish, the food the service the ambience. My mum and i went here for dinner b4 we went to the grand opera house

The restaurant at the Fitzwilliam hotel in Belfast is in an excellent location and serves delicious food. The lighting is gentle and relaxing and the staff are extremely friendly and polite, James the manager is particularly gracious and knowledgeable about the city. I would highly recommend the restaurant at the Fitzwilliam to anyone visiting Belfast city.

The food is reminiscent of 1970s convention fare: bland, basic, boring, overpriced. It felt as if the chef had studied in the 1970s and never moved on from that in menu and presentation. The place was practically empty but still the host told us there would be a 20-minute wait and to go downstairs to the bar. When we said we’d wait, a table miraculously appeared (in the empty dining room). The service was lackluster, the reception area was cluttered with papers, and the menu was hard to figure out, with different choices for theatre, residents on meal plans, and everyone else. Not a good experience. If you’re a guest in the hotel, the room service menu looks better —and cheaper!

Having received a voucher for afternoon tea, I booked the Fitzwilliam and added an extra guest. On arrival we were offered Prosecco or a cocktail, this was followed in a while by soup, and savoury items. Our afternoon tea plate arrived with the usual sandwiches, scones and treats, we had to ask were we getting tea/coffee etc there was no offer of a menu displaying the drinks on offer. I felt very underwhelmed by the 'treat ' items we received, they weren 't described to us and we had to guess what some were. This isn 't a venue I would recommend for afternoon tea.

Amazing, the food Christmas Eve was so beautiful and plentiful. The staff are exceptional and a real credit to the hotel. Thank you for making the night special.