Firehouse Subs Beloit Milwaukee Rd

It was 6:25 when my sister and I entered and there were 3 people behind the counter and two groups of people eating at tables. The girl Allysa (or Alecia) said Hi, be right with you after a minute of our waiting at the counter. It seemed the 3 behindwere working on an order, but the people in-store already had their food and were eating. We waited and talked about what wewere going to order, looking at the staff getting subs together. After about 5 minutes, another couple came in and waitedbehind us. I moved closer to the counter and the girl again said she would be right with us as she went into the back to getsomething. I assumed she would be with us as soon as she came back out. Nope ? she went to make more subs. The couple behindus were getting impatient also and asked if we had already ordered. I informed them we had not but had been waiting a while todo so. At that point we were ready to leave but the girl again stated she would be right with us. I stated that I hoped so aswe weren?t going to wait but another minute or two as we had been there since 6:25. We continued to wait and the couple statedthey had never waited this long either. At 6:35 I asked the girls name and told her we would not be waiting any longer, putback the brownie and my sister put back the chips and we left. Went next door to Doc?s and were waited on immediately, thenwaited on our food while sitting at a table. We discussed while we were standing there waiting in Firehouse, on the fact thatwe had NEVER waited more than a couple minutes and the fact that there were 3 people behind the counter; one could have simplytaken our order and informed us there was a large order and they would get to ours shortly. We could have sat down and waited. Not at all what we are used to for service at Firehouse. The staff was talking, so it was not like it was so rushed theycouldn?t even talk. As a fellow business owner, I thought the owner would want to know what happened and

We usually love to eat Firehouse Subs for dinner. I placed an order on the app. My bread was dry. The pickles seemed old. I ate half my sandwich before realizing there was a dark hair in my sandwich. Gross?

I took my little brother here because he really wanted it after we went to walmart and when we walk in the tables and the floors were really dirty and he tried to pick the cleanest table possible but it was still pretty dirty and the employees were talkingbad about the store while in front of customers

Never had a bad meal or experience. The food is good. They even offer gluten free bread! The ingredients are fresh. Always very happy.

I took my little brother here because he really wanted it after we went to Walmart and when we went into the tables and the floors were really dirty and he tried to choose the cleanest table, but it was still quite dirty and the staff spoke badly about the store while before customers