Domenic's

Paid $20 for a bowl filled with marinara sauce and a handful of gnocchi. Haven’t been here in years and now I remember why.

Walked in to find two mice running around. There must be many more in the kitchen, and in food storage.

Honestly this place used to be amazing five stars. Lately it’s terrible. Marinara for Arancini was like ketchup. Chicken parm in the panini was like jerky.Get it together guys.

On Sunday, 04/28/2024, we held a party for 30 people and were honored to have it catered by Domenics Restaurant in Waltham MA. Most of our guests are from Italy or of Italian descent (1st generation) and know good Italian food. In fact, we rarely order any food outside our circle. If you’re Italian, you know what I mean! Well, this food was described by everyone as excellent. Some of our menu items included gnocchi, stuffed shells, chicken parmigiana, chicken Marsala (w/o pasta), eggplant parmigiana and meatballs. All were cooked to perfection. Also, included as guests were two friends visiting from Italy and they too raved about the quality of the food. They said they felt like they were eating in Italy.Now, let me tell you about the dessert. We ordered 2 trays of Tiramisu and a ricotta pie. The entire 2 trays and 1/2 the pie were devoured with excellent reviews from all our guests. The desserts were from Enzina bakery (which is part of the Domenic’s Restaurant catering menu).John, from start to finish you were amazing and always available to answer our questions and provide your seasoned insight. I would give you and your team 10 stars; but, unfortunately are only allowed 5.Thank you for helping to make our party memorable for all attendees. You will now always be a part of our extended family as we cannot have another large party without Domenic’s great food.

I needed to add: the owner responded and instead of acting like a big boy, he said I ate wonder bread sandwiches and needed to travel more. For the record, I 'm not even from here. I 'm been to every major city in the world. He said his staff were chatting and laughing because they had trainees. I guess the lesson for today was how to provide terrible customer service. No wonder this place sucks: it starts at the top!! Check his other bad reviews. Never an apology,never we 'll try harder, just all rude. DO NOT GO TO THIS SHOP. YOU JUST ENCOURAGE BAD CUSTOMER SERVICE. TO THE OWNER, GROW UP AND TRY ANOTER LINE OF WORK.Nothing great or special about this place. For a ham and Swiss sandwich is was $15! That 's with nothing extra. When we walked in, 3 staff members just standing around chatting with each other. No welcome. No we 'll be right with you . Just completely being ignored. Eventually, they took our order. The one bright spot and the only reason I gave the place 3 stars instead of 2, was the lady who made my sandwich, was very nice and polite, smiled, said thank you. A strange concept forg I then by most places these days and by her co-workers called CUSTOMER SERVICE!! FYI, the sandwich was not all that great. The bread was on the stale side and they certainly did not go overboard on the meat and cheese.