No. 1 Balkongen - Bergen Norge

Probably the best hotel I've ever stayed in. the design is beautiful. breakfast was also amazing to find something negative: the lack of plugs on the bed was quite annoying. there are two at the foot of the bed, but then they have to call on the floor. they also advertise that they have bicycles that they can borrow for free, but they are not well-kept (loose parts, flat tires etc.) and we had to ask 3 employees before someone knew what we were talking about.

Check them into the hotel and started with a bad experience. we had a room with park view and a room in the ground floor (room) booked

Central location, all these employees made this stay 1. class serious! all were very helpful and had joyful nature. the hotel was very modern and ultra clean. we used the pool and that was very well presented. the food in the restaurant was great and he bar waited coworkers even a special drink not on the menu that was delicious. had been back.

This is the first time I write an evaluation while I am still a guest in the hotel to start with the good things. the hotel has an excellent location, beautiful and newly renovated rooms and friendly staff. the breakfast was good and had good change. the annoying part is, however, that the bad thing exceeds the good. the hotel has a very loud bar/club in the ground floor and also plays a loud music in the room on weekdays to late in the night. the bed is not comfortable that I used much likely and had an inner curve in the middle. the room service menu says it is available up to 11 o'clock. but if they try to call them after 10 o'clock, nobody answers because the kitchen closes by 10 o'clock, but they don't write anywhere. they also calculate to tap them water! the reception, although they say writing his 24 hours, they wouldn't pick up the phone if they asked them after 10. When I asked about a fork at 10:15, the recipe had to check if room service team would accept how the kitchen had already closed and had to call the recipe twice to keep it. the parking garage is operated by a third, its very small and probably has space for 20-25 cars. so most likely it is always full in my case, the hotel staff asked me to park my car in another public parking garage and back to the hotel. the housekeeping team does not clean the room properly, I had haare in the bathroom and the shower tub is blocked. I was in this hotel for 5 nights, this night is my last and I will always be disappointed every night. I think the hotel has to offer better services and quality. they even have to welcome the receptors as they are from hello, instead of “good evening” or “how can we help?” but that is not important anyway. for the price I paid, I expected much better services from this hotel. I would definitely come back, but never come to this hotel and would not recommend it to anyone. it is not a 5-star hotel according to global standards. I wouldn't even give it 4 stars if the staff didn't help me with my luggage.

Excellent hotel! good quality rooms and facilities, great breakfast. would definitely come back. the prices are not cheap, but the quality is worth it. I am no longer there. the hotel has an independent danceable on the ground floor and if they are up/close, they will hear bass music until late in the night. in most rooms that are not a problem, they pay attention.