Vapiano - Berlin

Right at the main railway station. the proposed red wine on the menu was also great. they have a terrace and an indoor dining. if you want to eat inside, you need to see either a negative covid test or vaccination card.

Beautiful place (I visited the in mainz) for a beautiful fresh salad. the concept is also interesting. the location is usually ideal with attentive employees and large open areas.

Still angry at the recent visit to vappiano berlin. the answer I received from the complaining department, however, was almost worse than the original insult. without going too much detail of the building, the cook did not assure me when my meal was cooked. gluten-free, as indicated on menu. his abstention for my essential question was obviously before a busy line. when it unfolded, it was clear that he had no training in allergies and when I pressed him, I was sacrificed to a racist verbal attack. I was constantly asked by the cook where I came from and was told if I wanted to be sure and had a good time in berlin I should be more German. I was told that I was not from here and should not ask for the preparation of food. all of this before workmates and a busy man line. I asked for the manager and told about the incident that the chef worked together to explain in German that I had tried to get into the kitchen. I said how sad I was to be racially insulted, and he just told me he was too busy to do something. when I complained in writing, the counting of vappiano was clear. the complaint department decided that someone was attacked because they were ignored by my safety and health, almost because of the language barrier and I must have been confused. there was no confusion, there was no excuse, and no one took responsibility. my advices, avoid this chain like the plague and if they have to go be careful not to ask about their eating, they do not ask to speak with the inept manager and especially never complain to office, they will illuminate them until they ask themselves if they are crazy and ask themselves what institutional racism is.

Overcooked pasta after waiting. it would never recommend! terrible experience when a teenager cooks for her. blaja

Waited in line for probably Half of the pasta's were out of stock, carbonara and shrimp pasta tasted excatly the same: tasteless.