Papa Johns Pizza - Berwyn

Ordered 2 cupyroni pizzas for kids pizza Friday night. Very excited to try the new pizza. Wasn't please about the extra $2 charge but so what. I get there and see my pizzas coming out of the oven. So disappointing. It look like a cheese pizza with about 10 cupyronis on each. I brought larges people. Where were the rest?!! I felt like I got played and robbed at the same time.smh they need to so better

Never order delivery from this store, it has currently been over an hour and still no sign of someone delivering my food, horrible service.

Horrible customer service. Placed an order for a specific delivery time, sent out for delivery 2 hrs early and when I called to request it be fixed the manager was an absolute nightmare. Talked over me and blamed me for their system error and then refused to correct the order or reimburse me. Manager should consider a new career bc customer service is not in his wheelhouse. And to top it off, order wasn’t even right.

We used to order online here all the time. The food would be delivered with one of the drivers that they staff. Lately it’s been coming through Door Dash which is a nightmare if you live in an apartment.Tonight they’ve sent the incorrect order. Labeling on the boxes is correct but the incorrect food is inside. Can’t get into contact with them to fix it. Looks like we’ll be charging it back. Awful experience.

Pizza tastes good and there are special pizzas to try BBQ chicken pizza, works and I like