Milo's Hamburgers - Bessemer

Milo 's is always a must when I am on my trek home, usually coming and going, every 6 wks or so. Only one of two foods on the must list. This time a quick to go Mother 's Day lunch while traveling home. Was greeted promptly and with a Happy Mother 's Day wish and a smile. Ordered my usual #1 combo with lemonade. Super fast service. Fries were good, though just a touch less crispy than usual maybe trying to fry quick to take care of the amount of folks deciding on Milo 's for Mother 's Day? And amount of sauce on hamburger was a TOTAL disappointment I kept thinking maybe the sauce was uneven and I 'd eventually get to the part with all the extra sauce, but alas, such a spot on the burger didn 't exist. Without the sauce, why go to Milo 's? The service saved this review from 3 stars, but I sure hope someone from the location reads this prevents this from happening in future.

This Milos location is a great location with a great team of people working there. I've been going to this location since my later teens and it's always been a great experience. The food is always fresh and always consistent. I did have to have my burger fixed a few times in the past (not a big deal at all) but the staff has always been quick to rectify any issue and is always very nice. Most Milo's location are the same. I've rarely (if ever) had an issue at any Milo's location in Alabama. 10/10 you are all great! I appreciate all of you for your service.

This is the best Milo's location. Always speedy and 100% correct order every time. The food is always perfect. Very professional establishment!

They had a young lady taking orders at the entry way to the restaurant and taking payments also. Ordered a #1 with Extra Sauce and Extra Onions and made my Sweet Tea a large. I ordered at 4pm to have something to eat while I worked my OT Shift to 8:30pm. Got back to office my sandwich had no onions and some sauce. I called their number 4x and it goes straight to VM that's not set up so I just sit aside the food as I couldn't leave out again. Return to Milos at 8:40. The lines is wrapped around the building and I get in line as the lobby is closed. Try calling again same thing. Decided to pull around to the window and was told if my food was wrong I'd have to get in line to have it fixed. There were approximately 10 cars ahead of me. I no longer even had the taste for this food at this point. Then them telling me that upset me even more so I just screw the food just refund the order. Now it's able to be remade and just park at the front door. Waited a few minutes. Nice guy I think the manager brought out my food with an added peach pie for the error he said. Start my 35 minute drive home and decided I'll eat the fries while I drive bcus they'll be ruined by the time I get home. The fries were a mix of old end pieces of fries, cold fries, and hot very undercooked fries. Disgusted I just say the bag aside. Got home and warmed the burger up and added ice to my 4pm tea and that was dinner now. The pie had potential but was burnt. All in all I'm not inclined to return to the restaurant closest to my new office.

Actively dirty floors, empty napkin dispensers, and dirty tables. This restaurant is poorly managed and barely functioning. I DO NOT RECOMMEND