Old Chicago - Bettendorf

I wanted to try a new pizza place in the Quad CitiesI got a thick crust pizza the OC thick I think it's calledThe pizza wasThe pizza was overcooked it had good flavor, but since it was over cooked I can not give it a good review and I probably will not be ordering from you again I would try it again if you make it

The worst experience I've had at a restaurant ever. 50 minutes after ordering we found out that they were out of the Philly that my wife ordered. We were there with 4 kids under 10 and a 1 year old and the food came out after 1.5 hrs and the Mac and cheese and Alfredo were completely cold for my kids. Then waited 20 more minutes for my calzone while my family ate. Additionally my wife had a huge black hair in her chicken sandwich and had to quit. I complained and was told not to cause a scene. Management and ownership should be embarrassed and need to make some major changes. This is the first bad review I've ever written and realize running a restaurant is difficult, although I hope I can keep other families from going through what we went through. We moved out of the Midwest and were traveling through so we were excited to experience an Old Chicago, which used to be one of our favorite places. Terrible mistake and I guess they stopped holding their locations to any standards.

Skip the appetizers. They're not worth it, and they'll come out with your food. Pizzas were excellent. Staff friendly, just slow. Maybe just short staffed.

If I could give 0 stars, w would. I don’t know how this place can even call itself “Old Chicago!” I ordered a deep dish pizza and what I got was a cold, thick crust, tasteless piece of dough with hardly any toppings. When I called back to complain about the pizza, the person answering the phone told me that they don’t make deep dish pizza anymore. Well that might have been useful information when I ordered it because I thought that I was ordering a “deep dish, Chicago style pizza!!!!!” Don’t waste your money because this place went downhill!!!!!

Wish I could base the entire review on the food, because it was awful. We ordered an ale crust pizza that came out to our table cols. The bottom crust was almost non-existent, so thin and soggy, couldn 't even get it off the tray. They made a new one, which was served fairly hot, but crust was the same. I would hate to see what their thin crust is like. Manager on duty seemed off not, I 'm not sure how to say anything else without being rude, so I 'll keep it at that. Waitress was good and seemed to understand why we were complaining. Yet we still had to spend hard earned money on this garbage, and didn 't even eat more than 1 slice. There 's a reason why they weren 't busy on a Friday night. Definitely would not go back!