L'oliveta - Billericay

I had an absolutely dreadful experience this morning at Loliveta. The host who was supposed to guide people to their tables had an incredibly argumentative attitude. The main issue that really bothered me was the way he spoke to me. He started off by questioning how many people I needed a table for, which was quite unnecessary. Then, he abruptly told me that I couldn 't bring my own food onto the premises, even though I didn 't have any food or drinks with me in the first place. Later on, I returned to the restaurant to get a second table for three lovely ladies who were in wheelchairs. To my astonishment, there were more than five empty tables available, but when I asked the host about it, he responded with a dismissive remark, saying, We don 't have tables for wheelchairs. I was absolutely livid at the way he made my lovely ladies feel. It was truly disheartening and left me utterly disgusted with the level of service provided at this establishment.

Food was mediocre and tasteless. The cappuccino was very diluted and froth was watery I thought pictures look good and was expecting good food but was very disappointed. Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 1 Service: 2 Atmosphere: 3

Lots of gluten free range. Friendly quick service with always room to sit Dietary restrictions: Gluten Free Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

Timings on the website and on google are incorrect, I checked the website for timings specifically to ensure I would be able to bring my children for a drink and cake arrived at 3:30. Went to approach the restraunt and was promptly told that they closed at 3:30. The member of staff went to check with her manager who was sat over the other side of the restaurant who was rude and dismissive. He totally denied what it said on the website and honestly seemed like he couldn’t even be bothered. Staff were hoovering and cleaning around people still sitting eating and drinking their food which is pretty unprofessional in my personal opinion. Got two very disappointed children and seems like such a shame.

Very nice place. Lovely food at a reasonable price. Only downside the waitresses seem really miserable Service: Dine in Meal type: Lunch Price per person: £20–30