Subway - Birmingham

I went to this Subway when my mom was in the hospital. It was a little hard to find because it's not in the food court but was not far out of the way across a sky-walk. The prices of the places in the food court were outrageous and I didn't want to spend $10+ on on lunch. This location is very small but has the same prices I'm used to paying at the one near where I live. I liked that. Although they were pretty busy the line moved fairly quickly and the chicken bacon ranch was great. If you're in the hospital you should find them.

I have eaten here since it opened about 110 times. Preparers come and go and some are better than others. My sandwiches are always 4.5 to 5 stars. Recently, either temp or permanent change, a young man dressing the base sandwiches was soooooo slow it was funny. 6 people in front of me and 23 behind it took us 6/7 customers 14 minutes to clear the cash register. Help us here what the heck is going on ?? NO COORDINATION of the 3 people at all. I'll be back again this week. BTW, the cucumbers are ALWAYS OLD !! Please get better

The service is normally good. But today it was BAD!! The lady got my order wrong- pizza with sausage and pepperoni. Green peppers and red onions. The girl placed the vegetables first but i wanted the meat first. I asked can you restart my order. Her reply was it does matter and proceeded to make her pizza not mine. When it was done it didn't look like the pizza I wanted. I told her to cancel my order and walked away. I hear her tell the other worker and customer some curse words. Poor customer service. And they always never have enough ingredients. No more food from there.

The food was good but the staff was terrible. Impatient and rude to say the least. We were constantly rushed and given dirty looks. One dropped some olives on the counter and still put it on my wife's sandwich. They only hag lite mayo and no pepper.

The waitress was very disrespectful, she said that she wished everyone that wear a brown uniform to stay out of the store. I thought all money was good money. And everyone help to pay their bills whenever someone patronize Subway. She was very unprofessional. I will not be back.