Yumm Cafe - Birmingham

Often get my lunch here and sometimes breakfast, a wide variety of sandwiches and hot meals available to eat in or takeaway, generous portions and friendly staff

I 'm done with this place. I started a new job in what is widely billed as Birmingham 's creative quarter last year, and since then I 've tried various food outlets. Everything from archetypal greasy spoon cafes to the nearby, and somewhat more up-market, Old Crowne pub. Customer service at Yumm is dysfunctional to say the least, as it 's not clear who is waiting in line for food or who is already being served. The staff don 't know either. I 've visited Yumm several times, but it 's clear there is no 'in out ' system to speak of, and I 'm not sure which is worse: the staff or the customers. On my last visit I was clearly at the front of the queue, but someone unapologetically barged in front of me. When I protested he said, 'I thought you were just standing there '. Well yes, I was. I was *just* standing there being ostentatiously ignored by both staff and customers. I 'm told this was Yumm 's busy period, but I don 't think it was any busier than other eateries. I 've visited similar venues and felt happier with the service. To add insult to injury, the man who pushed in front of me was served before I was, before making off at high speed. I 'm sure this was all a coincidence, but it certainly didn 't feel like it. I had an egg and mushroom muffin and, as time crawled by, wondered if the staff were waiting for their hens to lay. Or perhaps a late delivery from their local mushroom dealer. If you want a dry run for the zombie apocalypse Yumm is definitely the place for you. The customers stand around gawping at their surgically attached phones, while the staff generally look helpless. Social skills are thin on the ground, but perhaps that 's just a sign of the times. The whole experience feels like a well orchestrated culinary insult, choreographed by someone with a PhD in passive aggression. It 's a shame because the venue looks fine on paper, located in a prime spot on Birmingham 's Custard Factory complex, adjoining a walk-in art gallery. If this is the creative quarter I fear for the future of British creativity, but I won 't bother darkening Yumm 's door again. Rudeness isn 't good value for money.

This used to be cutting edge health food, now its all burgers and chips, since the new owners have taken over this cafe has dropped to the lowest common denominator over the greasy spoon, it used to be so much better......

Yumm is a great spot to grab breakfast or lunch if you're in the Custard Factory or Zellig area. The restaurant opens at 7:30am, making it perfect for early meetings or appointments. Mo and the team offer a delicious selection of paninis, cakes, salads, and cooked meals throughout the day. My personal favorite is their freshly cooked omelettes for breakfast. It's a reliable and consistent dining option in the area.

A group of 13 of us, including two babies, were disappointed by a restaurant at the Custard Factory and needed to quickly find a new place to eat for my daughter's first birthday celebration. The staff at this restaurant promptly found us enough chairs and tables so we could sit together, and even provided high chairs for the babies. They generously gave us free jugs of squash for the children and extra bowls of wedges to accompany our meals. The staff were friendly and attentive, and I cannot praise this place enough. The food was delicious as well! Outstanding. I will definitely be returning in the future.