Pizza Hut - Blaby

Popped in for a bite to eat after the cinema. The restaurant was cold and really loud! Our food arrived very slowly and wasn't very warm. They forgot about part of our order so had to wait again for that to arrive. I know it's only Pizza hut but having somewhere warm to sit with food that doesn't take forever and is hot isn't too much to ask?

No hot drinks at all and no vegan cheesecake. So basically no dessert for the vegan. How can you not have hot drinks? You can’t boil water? Was very disappointed in this. The pizza and side orders themselves were lovely and can’t complain about that. The waitress was also really nice But when you pay nearly £40 for 3 people for some pizza and sides and drinks it’s really quite expensive and would expect a bit more effort

Pros: Premises seemed very covid safe. All precautions were taken seriously and I didn't feel I was at risk at all. Staff were lovely and friendly. Cons: The meal was for my birthday. My partner discreetly informed a staff member of this when we arrived. It was his understanding they would bring a mini cake out at some point, sing happy birthday, or something. Anything to mark the occasion. Turns out it's not that important as they either ignored it or forgot about it entirely as we walked out and nothing was said. Thanks Pizza Hut I feel really special Pizza Hut seem to be capitalising on Covid 19 by not offering a lot of variety. This applies to salad options (I understand there is no pick your own at the moment due to covid 19 but I think people should have more options that bowls of potato salad, coleslaw, or leaves), soft drink varieties (used to have all manner of coke flavours, not anymore), and toppings for ice cream factory ice cream (your only 2 options are Smarties and popping candy. Which doesn't pop, might I add). I asked for a free drinks refill (these have only just been reintroduced, not sure why they were stopped) and the waitress, while lovely and friendly, didn't return. We also had to chase a dessert that was also pretty elusive. I wouldn't mind, but waitresses are so hard to flag down from where we were sitting and you can't just get up and walk about! All in all not the best experience. I've had better times as pizza hut. I think I'll wait til they're operating as normal again before returning. I'm all for supporting businesses through this tough time but on this occasion they really didn't get it right at all

I have been to this branch many times over the years and its nice to come back now that lockdown restrictions are eased. The food was great as always and the service was good, but the new ordering system does make it somewhat impersonal. You need to go back to the old way of ordering. That said, the staff were very pkeasent and the manager was very attentive and explained all the new processes due to covid rules. I did feel for him when he was dealing with a very rude lady who felt that she was entitled to get all her food for free and before anyone else. One suggestion is that I went to a buffet place and they issue plastic gloves for people to wear so that they can touch the utensils needed for buffet purposes. Pizza hut is missing a trick here and sonething as simple as plastic gloves could mean that both the salad bar and buffet could be brought back to use for all to enjoy (along with usual social distancing rules).

Went Saturday for early evening meal. Did not know that you have to download the App. Then order and pay. Long ordeal ordering. About 25 minutes. Lost my appetite really. Don't know if it's really worth the trouble. Hardly anyone in. Two pizzas, drinks cost £40.00. Really expensive. Sorry guys, won't be coming back soon.