The Butlers - Blackburn with Darwen

We hosted a small baby shower at this restaurant and had a wonderful experience. The buffet offered a good variety of delicious dishes at a reasonable price, and they were able to accommodate special dietary needs. The staff were extremely friendly and attentive. Thank you for a fantastic day!

I recently visited this restaurant for lunch. The food was excellent, but I found the prices of the drinks to be too high. Other than that, I had no complaints.

I must begin by praising the excellent waiter at this restaurant. He took our order and accurately noted all our preferences. However, it is disappointing that the kitchen staff did not pay attention to these requests. For the starter, I ordered garlic mushrooms with Stilton cheese. I specifically asked for no Stilton, and even declined the offer of cheddar cheese. Unfortunately, cheese was still present in the dish, causing my partner to eat most of it, thinking I was just being picky. Our main courses also had issues. I requested no pickles or tomatoes on my burger, but it still came with them. Additionally, the rest of the burger meal, including the hashbrown, onion ring, and chicken wing, were missing until we asked for them. I ordered fish and chips without tartar sauce or mushy peas, but they were still served with these toppings. The Sunday dinner was decent, but we had to inquire about the missing vegetables and noticed that other tables received a pot of gravy with their meals, which we did not. When it came to desserts, we had to remind the waiter about our order for ice cream, as it was initially overlooked. Overall, we felt that our dining experience was not worth the money spent. I did mention these concerns to the manager when our mains arrived, but she did not seem interested until I brought it up again at the end of the meal. I suggested to the waiter that he should have a word with the kitchen staff to ensure that customer requirements are met properly. Thankfully, my cheese preference was just a preference and not an intolerance.

Fantastic location and excellent service front of house, from Myles and Cain. Extensive food and drinks menu, beautiful decor and furnishings. We would definitely return and recommend wholeheartedly. Thanks to all the staff.

We went to the Butlers Arms for lunch today. I ordered seabass , £18 as a treat and thinking it would be a lovely healthy lunch . How wrong !! The seabass was so hard and dry that it was impossible to cut . It had obviously been overcooked to the extreme and then left standing around to dry even further . It was inedible. It is a shame because it was our first visit but will be our last . We were not asked how our food was and our plates were not cleared .