Tesco Cafe - Blackpool

This cafe had a refurb at the start of the year, replacing a friendly order counter with self service computers that provide a more limited choice of options at higher prices. Eating there is now a pretty soulless experience, and the staff are clearly not as happy as before. This morning (2nd April) I was served with two slices of toast with one small portion of butter, rock hard straight out of the fridge. When I asked for some more, it was provided, but I saw another 20 similarly small portions of butter lined up, barely enough to butter one slice, let alone two. Where is the understanding of customer needs?

I came for breakfast but was disappointed that we had to pay with a card and order from a machine. I probably won't be returning, but the breakfast was good. Just make sure to bring a card instead of cash if you plan on visiting.

Went to counter as usual in a canteen type establishment to be told can only order using computer screens staff can't take an order for 2 coffees. So walked out

We visited last week, about three weeks after it opened as a staff member had informed us. We were so impressed that we left a positive review on our receipt for the staff, cleanliness, food, and service. However, it is shocking how things can change so quickly in just one week. When we returned, the place was absolutely filthy - with food and litter scattered all over the floor. There were at least six dirty tables with used plates and food left on them. Despite the place being somewhat busy, we couldn't find any management to address the issue. It was so disappointing to see such a decline in cleanliness in such a short amount of time. We hope Tesco improves this immediately, as it is both a food store and cafe. We were truly disgusted by the state of the establishment.

Great visit, the menu is more than just a supermarket...Claire on the order station really friendly helpful..the lattes are hot with a lovely pattern on which even highstreet coffee shops dont always do. Food nice shame no sweet potato fries anymore. But overall a great visit