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Contribuisci feedbackVery disappointing. I ordered a $8 glass of wine. They charged me $13. When we saw the bill they said they did not have my wine and they had to open another wine bottle. The wine they opened did not have a per glass price so they charged us $13. Wow that was a terrible explanation! My veggie pasta with garlic and oil did not taste the garlic at all. Waa very bland. Our booth was dirty with ripped seats. Bathroom was also dirty. We love to support our local restaurants. I would not give them another chance .
Food-except for the veal meatballs -was not very good. We had a large group of over 20 people at 3 tables and there were only a couple people who said their meal was OK. Most of them said it was not good, and 3 said their meal was inedible. 2 sent their meal back. And service was terrible slow and inattentive. All in all a poor experience. No one will be going back. I personally love the meatballs but can’t tolerate the service just to get the meatballs. Sorry.
If I could rate this restaurant a 0 for service, I would. We were promptly seated, but the experience went downhill from there. After ordering wine, we had to wait 20 minutes for the ice bucket to arrive. My girlfriend received her meal first, and it took another 25 minutes for mine to come out. Unfortunately, my meal was missing the potato that was supposed to be included. When we asked the hostess about it, she informed us that it had been mistakenly given to another table. The situation reached its breaking point when my girlfriend requested to speak to the owner, only to be told that he was too busy.
On Mother's Day, my family and I went to this restaurant and were only offered the buffet option. They refused to let us order from the menu, even a simple kids' meal. They also neglected to take our drink orders. The food on the buffet was cold and the seafood smelled strange, while the bread was extremely hard. The restaurant was almost empty, with only five tables occupied, and four out of the five parties were unhappy with their experience. The servers were argumentative and dismissive towards guests, and the manager was too preoccupied to address any complaints. Overall, it was a terrible experience that completely ruined our Mother's Day celebration.
Had Mother’s Day reservations for 5pm. We were liking forward to trying it as it’s is new and we heard good things. Also talked to gentleman that I confirmed reservations with on Saturday and he seemed happy to have us. However we didn’t stay to eat. Two of our party of 9 arrived at 4:40pm, 4 of us arrived at 4:50. The first two that arrived were not greeted by anyone and were waiting (restaurant was 85% empty). When I walked in with 4 at 4:50 still no one acknowledged us at the front. At 5 I walked over to bartender and asked if someone would would seat us and told him two in our party were already there for 15 minutes and no one said a word to them... his comment “how was I suppose to know there were here”! Then he said he would get table ready for us...another 10-15 minutes went by and during that time a women walked past us and threw a high chair in a side coat-room! She did not seem happy a big Larry was about to be seated and also didn’t do much as say hello. Now our entire party has been waiting 15 minutes while the restaurant was nearly empty..... so since our 1st impression was ruined and we were hungry and frustrated, my daughter walked next door to 25 West Brewing Company (one of our favorites in the area). She texted us back and said they could seat us right away. Our party walked out as the bartender waived us over to sit, without ever coming to great us. So after looking forward to the experience we didn’t try the food, what we could see if the atmosphere the place looked nice but the hospitality was totally non existent! Sorry to say, we won’t be back. Kudo’s to 25 West as we had a great time and a great meal!