Boston Market - Blue Hills

Asked about turkey from this location got a extremely rude response from a employee named aliyah that well we don't serve that here i know its hard to find employee's right now but someone with that attitude shouldn't be working there I know I won't be back I see the owner is responding to the reviews but something needs to be done to save the location or I see it shutting down

Do not go here....I adore Boston Market but after going here, it makes me not want to go back . They don't have turkey or barely any sides. The employees were very disrespectful and not helpful.... SMH

This isn't a positive or negative review. It's a learning lesson really. You have somebody that orders from a restaurant through GrubHub, but turned out to be doordash, restaurant was Boston market. Is the food great? Does doordash do the best they can delivering food to customer? Yes. Does it go terribly wrong on often? Yes, wrong food delivered, end up paying for correct food but correct food should have been redelivered or picked up in person at no charge, ends up getting three meals for the price of one, not what you want. My recommendation to folks is if you order something and you get the wrong order just get your money refunded 100% don't use the same delivery service or order from the same restaurant that evening. Just order from another restaurant. Because what happens is customers, delivery services, restaurants, things tend to snowball and more mistakes are made when you want things to be corrected. Once it goes south. Let it go. Keep the food that's wrong and eat it or throw it away, get your money back just order from another restaurant. Examples I'm using here Boston market doordash customer in my case nobody was wrong. But nobody wanted to let it go, everybody wanted to make it right, and when you have so many hands in the pot so many aspects of getting that food ordered somebody putting the order in somebody cooking the order somebody picking up the order somebody delivering you order and in this world we live in now with ordering online being so popular it's always busy and mistakes happen. Best thing to do is let it go, get your money back, restaurants delivery services and customers and people making the food shouldn't try to correct a problem. Just refund money 100% don't try to fix it, it just usually doesn't work out. Hope I'm making sense. Not insulting anybody. Just giving food for thought, no pun intended, lol.

Service took a long time, we were only 2nd in line. Staff seemed not motivated. The people in front of us had a question that they avoided. Our food was dry, warm, not too flavorful. Tables were dirty and chairs were hard, very hard. Price was $26 for two lunches.

2/4 things of my order were missing for a pickup order. Had to to remind them of my drink, and then foolishly didn’t look in the bag to see my side was missing as well. Didn’t think it’d be worth it to haul all the way back. I seemed to be the only pickup order and no other customers in the joint…