Pizza Hut - Blue Springs

Low customer service. the guy behind the counter pretended he was on the phone while I knew he wasn't talking to someone. the chef came to give me my pizza that was burned and cold. nice job!

This location is always a disapointment, have not order from them in while since my last bad experience and they perform as bad as expected and blame it all on computers and being Sunday January 2nd. What is the point of order online get a time for pick up in 30 minutes and then still have to wait 25 more minutes at the store for the items to be ready, looks like they do not place the order in until you are actually there witch does defeat the purpose of online ordering. Pretty sure was not the only customer on this issue since there was a line of people on the same situation. Definitly WOULD NOT RECOMMED this location as your first option, but more like your last resource when you are really that desperate.

I think too many boxes may have been stacked on the pizza box while out for delivery. The cardboard was soft from the heat and the box lid had been pushed down on top of the pizza so all the cheese was stuck to the top of the box. The time spent in delivery was too long and it affected the quality of the pizza.

The pizza we had last night tasted like it had been sitting in the warmer for hours. The crust and the toppings were dry and hard. The meat pizza we had was literally dripping grease. It tasted old.

The last few pizzas didn’t gave the extra sauce I requested. There was hardly any sauce. The survey I filled out, wasn’t a glowing review.