Pollo Tropical - Boca Raton

Forgot the Orange Cake!!! Turkey sausage Arroz Campesino (Country Rice) spices heavy, gave the Arroz Campesino (Country Rice) a sour taste. I had specified napkins utensils...no utensils!! I would like a credit on my account for the Orange Cake!!!

Super hard chicken breast. Its always a hit or miss with this people

Order was wrong, wrong soda. The boca store is the worst. I should have known

My brothers rice bowl was fine, but mine was pretty bad, I got the ceviche bowl. They forgot to put the corn there. It was mostly salad and unseasoned sweet potatoes. The saucebar was nowhere to see, I guess it doesn't exist anymore. The interior design was inspired by the prison. If there was something like a fourth world country, this Pollo Tropical is how he would feel.

Order Grill Master trio . The food was not advertised as on the photo. Steak was badly cooked and burned hard. Asked to talk to managers and she said that?s how it comes. Didn't apologize or offer you something to do. She was happy to give me a refund