Crown & Derby - Bonnyville

I have lived in bonnyville most of my life and have been a regular custer to this dining facility. The last few times ive gone have been terrible customer service. The first time i have had issues with them i came in and was the...olny person in the pub and after minutes i had to go find a server and ask for a menu. The next time once again it was quiet and there was olny one other table and i went to order wing with half one flavor and half another wich i have done many times in the past and was told i was not aloud to because it was anticipated to be a busy night and had to say i would eat else where befor they would let me order what i wanted. The last time i went on wing night and when i asked for a to go container for what i couldnt finish i was told i was not aloud to and was forced to have my wings(wich was to be my lunch for the next day) thrown out out. I get that wing night is a busy night and you dont want people to order a bunch to go when they're not going to eat in, but i did eat in i was there for well over an hour had my drink refilled and was enjoying my evening and to be told I was not aloud to take my leftovers with me ruined my night. Due to the MULTIPLE times in a row of what can be considered to be unacceptable service by many and recently constant decline in customer service for you have lost a loyal customer who will not be returning.

I have had the pleasure of eating their a number of times, and while it's a bar the food is bar food Service was good and fast at lunch time and I recommend the Rubin Sandwich, and the Burgers.

Nothing fantastic, but it was alright for a quick bite to eat. The service was a bit lacking but we were also there in the middle of the day and I think nightlife is more the target audience.

The waitress was so snotty and the food was terrible I can't believe people still go here and the waitress complained how much she hated her job she shouldn't have even been there

Used to be my favorite place. New staff is rude and quality of food deteriorated. We were asked to move tables twice during two consecutive visits. I was brought cream for my coffee that was not chilled and had gone off. The waitress had an...unbelievably rude attitude, I cannot stress this enough: she almost seemed bothered having to serve us. My favorite dish that I had eaten many times was no longer of good quality. We felt that it was insulting to have to pay for such impolite service and bad food. Will not return.