Sarku Japan - Boronia Rd, Auburn

I eat here all the time and but this time I got food poisoning from bad sushi. It’s not worth it anymore.

This place is a JOKE! I went for dinner on 3/18/24. They have me a FROZEN egg roll (told me there were no chicken egg rolls left to make me a new one). Then I when I asked for a refund for the frozen egg roll the cashier told me HE DID NOT KNOW HOW TO GIVE A REFUND AND THERE WAS NO MANAGER ON DUTY (which was a LIE). Because he asked a lady about giving me a refund she walked away to hide in the back. He told me to come back tomorrow (3/19/24) to get my refund. I’ve NEVER heard of a manager NOT being available at an establishment let alone NONE of the employees know how to give a refund.

Customer service is great, food amazing. Love the chicken teriyaki and tempura shrimp rolls. Good

Decent food, not that expensive. However, it appears that the management of the restaurant has changed multiple times throughout the last 4-5 years, so the things, including the taste of the food, has changed as well.

Customer service is great, food amazing. Love the chicken teriyaki and tempura shrimp rolls. Good