Kfc - Bradenton

Once again, it is important for customers to double-check their to-go orders before leaving the restaurant. It can be frustrating to realize something was forgotten once they get home. It is unfortunate that some customers can't seem to handle simple tasks like packing a box of chicken properly. If more attention is paid to the details, these kinds of mistakes can be easily avoided.

On Saturday, June 25th at 8:00 PM, I was greeted by a man who took my order in a stern manner. The lady on the microphone was very pleasant, but this man should be let go.

This KFC was the worst we have ever been to. The restaurant was filthy, with dirty tables from previous customers. There were sprouts on the floor in both the dining area and kitchen, which was disgraceful. Our 6 pieces of chicken were not crispy, they were soggy. We considered complaining but decided against it. This restaurant should be closed down.

Why can't they do that for a change right. They've been in business for decades. but the people who work there cannot follow a proven and true model of instruction. the chicken is soaked in fat. that means that they put the chicken on cold oil. not pleasant to eat this huh to say the least.

If I could rate NO stars or NEGATIVE stars I would, because they honestly don't deserve the 1 star google is requiring me to give them to leave this review. EVERY.SINGLE.TIME. I go to this KFC there is ALWAYS an issue with my order, which results in me bringing it to the staff's attention, and them proceeding to catch an attitude and immediately start getting hostile and aggressive. During this regretful visit, they made me pay for food, then proceed to have me park my car and wait over 30 minutes while they serve all the customers behind me, just to STILL GET MY ORDER WRONG, and not just wrong, they tell me that they don't have anymore of the item that they ALREADY charged me for. They were not even going to inform me that my item was missing from the bag, had I not noticed it when checking over my order before leaving. They were just going to take my money and let me leave without the main item I wanted. When I ask for a refund, since they are out of the item that I originally went there for, they caught an attitude and and ask ME for money....I'm asking for a full refund and instead they are asking me for MORE money? I continue to try giving this place the benefit of the doubt by going back, thinking maybe they were just having a bad day, but they're just miserable workers who obviously hate their job and their customers. Bad for business. The Cortez location is 1000 times better. Never an issue there.