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The staff is the hidden gem at this Grove st location......Even if the coffee was horrible (which it's not) I'd still stop by daily to see all the people who work here....they are all like family!
This review is for the Dunkin' Donuts on North Main Street Brockton. I drove up to the window and purchased 7 sourdough breakfast sandwiches. They were supposed to come with two eggs bacon and cheese. I was on my way to a fundraiser. I walked in with the sandwiches handed them out, and what was inside was one egg no bacon and a piece of cheese. The bread was limp and everyone proceeded to throw them out. I brought one of the sandwiches back to show them how it was made. They told me that the manager or owner was not in. I came back four times left my phone number and no one ever contacted me. Would never go back there again.
The staff is very Rude and disrespectful.I went to pick up my order wasn’t ready after 20 minutes and the young kids said we don’t have white chocolate signature and he didn’t even ask me what do like instead of that he just ignored me and went to the next customer behind me. What a very rude and disrespectful kid
When the afternoon/night crew workers park in all of the parking spots closest to the door, I'll always drive right by this one and go onto the next one. To me, it speaks volumes about their mindset of customer service.