The Hyacinth Tearoom - Braintree

Sat down and ordered. Food good but before finished drinks told that they were shutting straight away. No chance to order cake or another drink. Never told us that when ordered otherwise would have gone somewhere else. No wonder so quiet if that’s how customers treated

Lovely tea rooms had nice coffee and the cake was delicious. Dog friendly. Pity the kitchen had run out of food but will definitely visit again.

Went here for just a drink and food after a week. All tables were booked which was understandable but the entire time no one was seated which I found pretty strange but I get it. I have worked in hospitality myself and l understand how hard and stressful it can be but that doesn’t excuse how rude and passive aggressive the staff member serving us was, and a lot of people had agreed. She was on till making drinks she has red hair, and I can’t lie our family is very indesivive, but she kept sighing and being relucutant to serve us. Although there was one girl who seemed to be doing everything, she had brown hair and looked around 18-19, she was amazing and sweet. She spoke so nicely, whereas the other girl just had such an attitude and just overall rude. Although food was nice and the drinks were okay, but I expected alot better.

A lovely friendly tearoom. Very welcoming! Staff were helpful and nothing was too much trouble. The food that we ordered came out quickly, it was hot and very tasty. There was an amazing selection of cakes to choose from. As we were so full from lunch, we took some slices home to enjoy later. I would recommend this lovely venue.

Gorgeous tea room. Really enjoyed it. Friendly staff, lovely food and cakes that looked divine! Was full so took a slice of the Millionaire’s cake home!! Will definitely visit again.