Tim Hortons - Brandon

0 stars if I could. I’m right now waiting here for my iced capp mocha. Staff told me they are cleaning machine I don’t see anyone cleaning machine. They are all chatting. Me my friend and other lady we were here waiting for 10 mins they all ignored us. Girls here are so rude they told me that wait time for mocha is going to be 30 mins the other told me to wait for 20-25 mins the guy told me wait for 15 mins still he came asked us 2 times despite us telling them we are ok to wait basically they didn’t want to make us mocha. They gave me that side eye for ordering mocha literally did huh I mean I’m paying I don’t want it for free. So poor.

If you're not there during the morning rush, don't bother going thru the drive thru. My last visit was 10 minutes at the speaker and 15 minutes at the window. Terribly slow and there's a miserable old lady working in the evenings. I recommend driving down to 1st street and Richmond.

Truly disgusting!! Didn't purchase any food, and quite frankly, won't be. If this is how they keep the public bathrooms for you and I, imagine the other hygiene corners they are cutting. Notified a lady at the counter, and she really didn't seem concerned. My brother went in 15 minutes after me, and there was no change. Absolutely vile!

I've went here a several times as it has been the most convenient Tim Hortons for me to go to.On several occasions I've went only to have to wait 5, upwards to 10 minutes just to get my order taken. On one occasion I was left waiting for my order for over 10 minutes as it was left on their counter waiting to be placed at the pickup location. They put the drive through at the highest priority even if it means you're waiting longer even though you were there first.If you like waiting, it's the perfect place to go. It won't be my choice from here on out.

Awful customer service at the cashier. Ordered 2 ice coffee, ice capp and a regular coffee- plus 10 piece tim bits… No cup tray and 10 piece tim bits was given. The cashier just simply went to the next customer in the line. Even gave the bad look on our face, like its our order and paid for it. There wasn’t any receipt given btw (Eventually got what i needed and left)