El Torito Grill Brea

The restaurant was short-staffed, resulting in long wait times for service. It would often take around 5 minutes to flag down a server for a soda refill or more tortillas.

The servers are typically unenthusiastic. They appear irritated and inconvenienced. They bring tea without inquiring about sweetener and then disappear for an extended period before returning. They lack friendliness. The food, however, is satisfactory. The tortillas are excellent, and the chicken in cream sauce and chili verde are both tasty. Unfortunately, the chocolate fountain has been replaced with Hershey's syrup, which is disappointing. Overall, it is not recommended to dine here, especially considering the hefty price of $42 plus tax.

We had my dad’s birthday dinner at this place. We were a big party and the service was bad and food too. We mostly asked for the carne asada and shrimp plate and meat was hard. We had to get our waiter ourselves. The manager checked on us but didn’t make a difference in the service.

We had a reservation tonight, but when part of our party arrived early, they were told to wait. Even when the whole party arrived at the reservation time, the restaurant was still figuring out seating. Ultimately, we were seated in the bar area where the service was incredibly poor. We had to ask for plates and silverware after finally receiving our tortillas. By the time our server finally came to take our order, we were already prepared to order both drinks and meals due to the long wait. The food took forever to arrive, and during the time between placing our order and getting our meal, the server seemed to ignore our existence. The only positive aspect of the experience was that the food was tasty. Overall, it was a disastrous evening of service. We will never agree to be seated in the bar area again.

The server was rude wasn’t friendly at Always looked irritated never asked us how our food was whenever we asked for refills he’s was annoyed the food the chicken was dry no flavor and the fish was dry and nasty was a waste me and my family will never come back here so disappointed poor customer service as well